Frequently Asked Questions
Everything you need to know about your order and our latest drops.
When will my order ship?
Due to the high demand and exclusive nature of our drops, please allow 14-30 business days for order processing and shipping. You will receive a tracking number via email once your package is on its way.
What is your return policy?
All sales are final. Due to the limited nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed. Please ensure your size and shipping address are correct before checking out.
How can I track my package?
Once your order has shipped, a confirmation email containing a tracking number will be sent to the address provided. You can use this number on the carrier's website to monitor your delivery status.
Do you ship internationally?
Yes, we ship worldwide. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country, which are the responsibility of the recipient.
How do I know the products are authentic?
All items purchased directly from our official webstore are guaranteed authentic. We include security tags and unique NFC labels on select items to ensure you are receiving genuine merchandise.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.